AEGVE Innovation Day
Last Tuesday, October 13, the Spanish Association of Business Travel Managers -AEGVE- held a day of innovation at the Meliá Serrano hotel in Madrid, in which the super free travel app for the post-covid traveler QUESTRAVEL was presented, designed to improve the traveler experience.
This innovative solution identifies, organizes and structures answers to more than 8,500 frequently asked questions from different types of travelers, using an artificial intelligence engine that automatically updates and provides all the information and offers a chatbot-based service assisted by professional travel concierges.
QUESTRAVEL presented its paid version called “ACE”, which provides access to high-value services such as travel insurance with extensive coverage, access to management services for requesting the issuance of electronic tourist visas, contracting transfers in each destination and consult personalized tour guides according to the interests of each traveler.
In addition, it includes unlimited access to VIP lounges at the main airports in the world and personalized assistance through a professional travel concierge 24 hours a day, 365 days a year.
Customizable model for companies.
In addition to offering its services to the final traveler, QUESTRAVEL is a solution for companies that want to provide greater security to their employees.
In the words of Oscar Izquierdo, COO of the company, QUESTRAVEL is currently closing agreements with insurance companies and travel wholesalers, to whom they offer exclusivity in the country where they operate. “We are convinced that it will be a definitive solution for airlines, tour operators, large companies and even for public administrations. We have closed strategic agreements with IATA, iVisa, Avian, Priority Pass and Hasemkamp, as well as other service providers to offer a 360 solution to the traveler so that he only has to worry about enjoying his trip safely”, explains Izquierdo.
Born during the beginning of the COVID era, the app has been developed by experts in technology, consulting, travel and tourism of various nationalities, with development teams in America and Europe. QUESTRAVEL is intended to become a unique application for frequent travelers at all stages of the trip, from the planning phase to the end of it. Essential for all those who want to avoid any type of setback on their trips, having permanent help support and other added services that provide security and confidence.
In its free version, it provides travelers with multiple services. Among other utilities, the application allows you to consult the health and safety protocols of each destination, request travel visas, contacts of embassies and consulates in the country of destination, emergency contacts of health services, police; In addition to offering the main providers of activities according to the interests of each trip, whether for work or pleasure. This super app is conceived and developed to be able to integrate with other technological solutions, complying with the highest quality and safety standards.